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Frequently Asked Questions
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How is my product made?Your luxury skin care product is made with all natural, plant based ingredients. It is made in small batches, by hand, to insure the highest quality.
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Does the Night Emollient have a smell?Yes. Our rich Night Emollient smells like a Demask Rose. This is because Rose Essential Oil derived from Demask roses is one of the main ingredients used to craft this product. Enjoy this luxuriant fragrance!
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How fast can I receive my order?Your order will normally be packaged within 5 days and then placed in the capable hands of the Carrier. We prefer to use FedEx or the US Postal service. The shipping time will depend on the Carrier's schedule. Your patience is appreciated.
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What type of ingredients are used?We strive to use only organic, plant based ingredients that are not tested on animals. Each item is labeled with the percentage of organic ingredients used. Everything is purchased from companies that use Fair Trade policies, when possible. We prefer to transact with small businesses, which have a positive impact on their local communities.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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